While downloading a payroll or upgrading the QuickBooks desktop, the QuickBooks error 15102 appears. If you try to download the most recent payroll update, you can also see the error 15102. The error message for this QuickBooks error is “Failed to reset update.” For QuickBooks payroll updates to function correctly, various components are necessary. The QuickBooks error message 15102 will appear if any of these components cannot work correctly. Getting the error 15102 might halt your payroll update process. Not having proper internet settings, access to file location, or not having access to window admin rights might allow the QuickBooks error code 15102 to come on your screen.
Call 1-855-856-0042, our support line, to speak with one of our professionals who can help you fix QuickBooks error 15102. You can now phone the number provided if you find it challenging to read the entire blog. You can now call the number provided if you find it challenging to read the whole blog.
Reasons behind QuickBooks error 15102
The error message 15102 in QuickBooks is caused due to various reasons. Let’s first have a look at them so that we can prevent the error. In case the error persists, we have also provided some fixes.
You can see the error 15102 if your download location is not accessible.
This QuickBooks error can also be brought on by running QuickBooks in multi-user mode.
The QuickBooks desktop error 15102might also be caused by not logging in as a window administrator.
If you are using an older release of QuickBooks, then also you might encounter the QuickBooks error 15102.
Signs that indicate the QuickBooks error 15102
You might see an error message on your screen when you come across thepayroll update error 15102.
The QuickBooks might freeze suddenly.
Your PC might start performing very slowly after this error.
If your keyboard and mouse inputs are responding very slowly, it might be due to error 15102 in QuickBooks
We’ve provided fixes for this QuickBooks error, but be sure to update QuickBooks to prevent QuickBooks error 15102.
Solution 1: Change the mode to single-user
If you use multi-user mode, you can switch to single-user mode. You can correct the error by changing modes. Toggle single-user mode from the file menu. Please remember to log out of every user in multi-user mode before proceeding.
Solution 2: Verify the location of your mapped files
Press Ctrl + 1 to open your product details.
Note the place where QuickBooks will save the downloaded file.
Update QuickBooks after visiting the help section.
Choose the options tab.
Verify that the information in the download location is accurate. If the place is incorrect, you can change it by clicking No if the option for shared download is yes or vice versa.
Then tap on close and try to download the most recent tax table.
Solution 3: Remap your network drive
First, close your QuickBooks company file.
Now, remap the drive to a letter and access your company file using the new drive letter.
Tap on help and then update QuickBooks.
Choose the options tab.
Please turn off the shared download and then turn it on.
Check that the download can access the new mapped drive letter.
Tap on save and close.
Now, download the most recent tax table and check.
Solution 4: Run QuickBooks desktop as admin
Start by right clicking on the QuickBooks icon.
Select run as administrator.
Tap on continue when UAC asks to run the application.
Reset your QuickBooks updates.
Solution 5: Update QuickBooks
QuickBooks Desktop for windows
For setting auto-updates
Head to the help section and tap on update QuickBooks desktop.
Go to options.
Tap on yes to turn on the automatic updates.
Click on Close.
Your QuickBooks will automatically download all the updates when available.
To update manually
Move to help and select update QuickBooks desktop.
Tap on update now.
And then click on get updates.
As the update ends, reopen your QuickBooks.
Choose yes when asked to install the update.
Restart your pc once the installation gets completed.
QuickBooks Desktop for Mac
Head to the QuickBooks menu and then choose to Check for QuickBooks updates.
Tap on install and relaunch.
In case you want to set automatic updates for the future. Click on automatically download and install updates in the future.
You can also check your QuickBooks version by simply following these steps
Open your QuickBooks.
Either press ctrl+1 Or F2, and the product information window will pop up.
Do not forget to agree to the terms and conditions.
Complete the installation and double-click on the icon to open the tool hub.
Run quick fix my program
Open tool hub.
Once it opens, head to program problems.
Tap on quick fix my program.
Solution 7: Repair QuickBooks using the QB install diagnostic tool
Open the QuickBooks tool hub once the download and installation are completed.
Go to installation issues.
Tap on QuickBooks install diagnostic tool.
It might take some time for the tool to run properly.
As it finishes, restart your pc.
Open your QuickBooks and check if it is functioning properly.
Solution 8: Try re-installing your QuickBooks
Go to the windows start menu and look for the control panel.
Open it once you search for it.
Tap on programs and features and then click on uninstall a program.
Select the QB you wish to delete.
Click on uninstall/change and then click on remove.
If you do not see the next option, sign out and sign in again as admin.
Install QuickBooks again
Download the file and open the downloaded file.
Go ahead with the instructions on your screen.
Accept the software agreement and then tap on next.
Now type the license and product number.
Finally, click on yes.
For express installation, go to express and then click on next.
Tap on install.
As it finishes then open QuickBooks.
For custom and network install, choose the custom and network option and then click on next.
Now choose how you will use QuickBooks.
Tap on change the install location.
Select the place where you want to place the QuickBooks folder.
Move ahead by pressing next, and the installation will begin.
As it ends, tap on open QuickBooks.
Remember to activate your QuickBooks once you install it entirely on your system. You can quickly head to the help menu and tap on activate QuickBooks desktop. Complete the whole activation process.
Summing it up!
We hope our blog has helped you eliminate the QuickBooks error 15102. However, if you need assistance in any steps or solutions, ring us on 1-855-856-0042 for all your queries. Our professionals have a team who look into customers’ queries and help them resolve them on time. With their expertise in QuickBooks, they can guide you with the best possible and most convenient solutions.