QuickBooks is trusted by billions of users for their accounting activities. But, due to certain instances, users get QuickBooks abort error. It pops up on the screen with a message displaying, “The connection to the company file has been lost. QuickBooks must close immediately. Any unsaved data will need to be re-entered.” and requests users to abort QuickBooks. The error triggers because of several reasons like unstable internet connection, connectivity issues with QuickBooks, and unresponsive Windows. Read the complete advisory blog to know what prompts QuickBooks Desktop abort error and how to fix it.

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Reasons why you get QuickBooks company file abort error?

Following are the main reasons that trigger an abort error in QuickBooks:

  1. The internet connection is not stable.
  2. QuickBooks Desktop application and Windows operating system are unresponsive.
  3. Missing or corrupt QBWUSER.ini file of QuickBooks.
  4. Misconfigured Windows Firewall and security settings.

Advanced Troubleshooting Solutions to Fix QuickBooks Desktop abort error

Solution 1. Get the latest QuickBooks program update released by Intuit

  1. Close all open company files and then quit the QuickBooks Desktop application.
  2. Click the Windows Start menu, find QuickBooks from the list, and right-click the QuickBooks icon.
  3. Select the Run as administrator option, go to the No Company Open screen, and select the Help menu.
  4. Choose Update QuickBooks Desktop, select the Options tab, then click Mark All and Save.
  5. Choose the Update Now menu, select to tick the Reset Update checkbox, and click Get Updates.
  6. After downloading the QB update, open QuickBooks Desktop and follow the on-screen instructions to install the update.
  7. Install the update and then restart your computer.

Related article:- QuickBooks won’t update

Solution 2. Run File Doctor from the Tool Hub to repair company file

  1. Close all open data files in QuickBooks and then quit the application.
  2. Open your web browser and start downloading the QuickBooks Tool Hub setup file.
  3. Save the downloaded file to a place on your computer you can easily access, like Windows Desktop.
  4. Double-click the QuickBooksToolHub.exe file on your desktop to open the file and perform the instructions given on the screen.
  5. Further, mark the agree to the terms and conditions to install the tool hub completely.
  6. Once the installation completes, double-click the QuickBooks Tool Hub icon to open it and select the Company File Issues tab.
  7. Click Run QuickBooks File Doctor, scroll the drop-down and select your company file. If your company file is not visible in the drop-down, click Browse and search it on your computer.
  8. Select the Check your File option, click Continue and enter QuickBooks login details when prompted.
  9. Click Next to start QuickBooks File Doctor and wait till it repairs the company file.

Conclusion

That’s all about the QuickBooks abort error. We hope you find the content in the blog relevant. If you find the troubleshooting solutions difficult and confusing, connect with the QuickBooks support team for direct assistance by dialing +1-800-579-9430.