QuickBooks is a robust application designed to help users with accounting and bookkeeping. To access all the business-related financial data, users need to log in the company file. Sometimes, QuickBooks is unable to open company file that a user tries to access. It usually happens when the same company file is damaged or missing from the server. In some cases, saving a company file in an incorrect folder can also trigger the error. Read the blog until the end to find more information related to the QuickBooks file that is open in another program error.
If you are in a situation where QuickBooks is unable to open company file and you are looking for a resolution to fix it right away, then get connected with the QuickBooks technical support team by calling us on our toll-free number 1.855.738.2784
What leads to the QuickBooks Enterprise company file in use?
Below are several reasons that might stop QuickBooks from accessing the company file:
- QuickBooks Desktop version you are operating is not updated to the latest release.
- The company file you are trying to access is hosted on the network, and QuickBooks is having issue connecting to it.
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Tested Solutions to Resolve QuickBooks Company File is in use error
Solution 1. Move your company file to a fresh location
- Click the Windows icon to open the Start menu and type File Explorer in the Windows search field.
- Select and open Windows File Explorer, look for the company file with the .qbw extension, and right-click it.
- Select the Copy option, go to your Windows desktop and paste the file there.
- Right-click the company file you pasted, select the Rename option and change the name of file to Test.
- Now, open QuickBooks, select the File menu and choose Open or restore company.
- Select the company file you pasted on the desktop and open it.
Solution 2. Disable the save when closing feature of QuickBooks
- Open QuickBooks Desktop, go to the No Company Open window and choose your company file from the list.
- Tap and hold the Alt key on your keyboard, click Open and keep holding the keys until the file opens.
- Click the Edit menu, choose Preferences and move to the Desktop View tab.
- Click the Don’t save the desktop option, select OK and restart QuickBooks.
- Now, see if QuickBooks is able to open the company file.
Solution 3. Check what’s stopping QuickBooks from opening company file
- Go to the Start menu, write ‘File Explorer’ in the Windows search field, and open File Explorer.
- In the QuickBooks folder, look for the QuickBooks.exe file and double-click it while holding the Ctrl key on your keyboard.
- Keep holding the key until QuickBooks opens and then try to open the company file.
This blog has covered the reasons why QuickBooks is unable to open company file and troubleshooting solutions to fix it. If you feel stuck at any point of troubleshooting, contact the certified QuickBooks expert’s team for assistance by calling us on our toll-free number 1.855.738.2784.
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