Sometimes when using QuickBooks a user encounters an error message that says, “An error occurred when QuickBooks tried to access the company file (-6190, -816).”

This is QuickBooks Error 6190. A standard error in the multi-user mode, it can lead to a loss of time. This is an issue with the multi-user network as mentioned, and not a data file issue. This article covers some reasons behind and some troubleshooting methods for this QuickBooks Error 6190.

If you desire professional help when it comes to solving this error, you can contact our team of certified experts at 1.855.738.2784.  

Reasons behind QuickBooks Error Code 6190

Before one can resolve an error, it is essential to learn what caused the error in the first place. This knowledge helps one avoid re-encountering the error at a later date. Here are some reasons behind QuickBooks Desktop Error 6190-

  1. Your company file is stored on a removable drive.
  2. QuickBooks was not installed properly in multi-user mode.

Recommended to read: QuickBooks Error 12029

Troubleshooting QuickBooks Desktop Error 6190

This section covers some troubleshooting methods for this error. We recommend that you pay close attention to these steps and follow them carefully to avoid loss of time or data.

Solution One- You should run Quick Fix My Program

Quick Fix My Program is an option found on the QuickBooks Tool Hub. It can shut down any background processes and run a quick repair on your QuickBooks. Therefore, it can be used to resolve this error. Given below are the steps to use Quick Fix My Program-

  1. Download and install the QuickBooks Tool Hub’s latest version using the following steps-
  2. You should begin by downloading the latest version of the QuickBooks Tool Hub.
  3. Save the downloaded file somewhere easily accessible. We recommend either the Downloads folder or your Desktop.
  • Next, you should open the file you have just downloaded and saved.
  1. Follow the installation process and agree to the terms and conditions displayed on your screen.
  2. Double-click on the icon that now appears on your Desktop to open Tool Hub.
  3. From the left side of the screen, select Program Programs.
  4. Now you should choose Quick Fix My Program.
  5. Open your QuickBooks Desktop and then try to open your data file to check whether the error has been resolved.

If the error continues to occur after following the above steps, proceed to solution two.

Solution Two- You should try to restart all your computers and servers.

Since this is an error that occurs in the multi-user mode of QuickBooks Desktop, restarting all your computers and servers can be helpful in resolving it. Here is how to restart all your computers and servers-

  1. You should begin by restarting the computer hosting your company files. This is also known as the server computer.
  2. Next, you should restart each workstation.
  3. This is followed by opening QuickBooks Desktop on your server computer.
  4. Next open QuickBooks Desktop on your workstations.

If the QuickBooks Error 6190 persists even after trying both the solutions mentioned above, you might want professional help. You can contact our team of certified experts at 1.855.738.2784 for the same.

Also read: Why does the error “QuickBooks Backup Failed” appears? Simplified Methods Explained