quickbooks found some problems with your data file

Company File Not Found In QuickBooks Desktop

A frustrating problem that prevents users from accessing their company files and continuing their operations is the QuickBooks Company File Not Found In QuickBooks Desktop. Read this article through to the conclusion if this mistake has affected your programme to uncover efficient debugging techniques.


With its 2019 version, Intuit® substantially improved QuickBooks’ functionalities, however certain bugs remain unclear and perplexing. As you are probably aware, QuickBooks has a reputation for throwing oddball errors that frequently don’t make much sense to inexperienced QuickBooks users.


The following error notice keeps appearing and preventing you from opening your QuickBooks company file:


Warning Did you move your company file?
Description QuickBooks can’t find your company file. If you moved your QuickBooks company file recently, you’ll point QuickBooks to the location. You can do this by searching for your company file using ‘Find‘ in the start menu.

Error Code: Company file not found

Quick Fix The business file you chose could not be located.. You can try one of the following:

1. Choose the ‘Open or Restore Company…’ command from the ‘File‘ menu to look for this file in a different directory.

2. Use the ‘Search‘ tool from the ‘Windows Start Menu‘ to search for this file in your computer.


we will explain several prominent practical causes that contribute to QuickBooks company file not found error being missing and offer some hand-picked solutions. So, read on to learn some simple cures for the QuickBooks desktop company file is missing/found or QuickBooks desktop can’t open company file problems as well as a better understanding of this error.


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QuickBooks Business File Not Found: What does it mean?

Understanding the meaning of the corporate file is crucial before delving into the error. . This QB file is simple to import from one version to another.


Now let’s explore the QuickBooks Desktop problem that states “Cannot open Company File.”

QuickBooks Show: Why Error Code: No such file or directory

Whenever you encounter the warning “Warning did you move your company file? Your company file can’t be found by QuickBooks. If you encounter the error message “Company file not found,” it means that QuickBooks is unable to establish a connection with the company file.


The error message states, “If you recently moved your QuickBooks Company file, you’ll need to point QuickBooks to the location,” along with information on how to fix the mistake. You can do this by utilising the “Find” command in the start menu to look for your company file.


The error message that reads, “Warning: The company file you selected could not be found,” can alternatively appear in a different form.

Possible reasons of the QuickBooks problem “business file not found”

As was already said, there are a variety of causes for the QuickBooks company file not opening problem. Below are a few of the prevalent causes:


  • The file name for the company is too long.
  • The QBWUSER.INI file is corrupted or missing.
  • This problem could potentially be caused by a damaged hard disc.
  • When programme files are compromised
  • if you are using an erroneous version of QuickBooks desktop.
  • The files and data for QuickBooks are damaged.
  • This error could appear if there is a problem with the QBW file’s location, including access permission.
  • An incompatible QBW.tlg file

The Fix for the Missing Company File in QuickBooks Error

Make sure you update QuickBooks Desktop to the most recent version before continuing with the troubleshooting steps. You can obtain a copy of your QuickBooks Company file from your online storage if you accidentally erased the company file and you use Intuit Data Protect.

Let’s investigate the QuickBooks company file not found problem now:

Note: Search all of the corporate records

In this case, you must find the server system and then search for all company files there. Make sure the asterisk (*) is present before the extension type. The file extensions you should look for are listed below:


  • *.qbw (working files)
  • *.qbb (backup files)
  • *.qba (Accountants copy files)
  • *.qbx (Accountants transfer files)
  • *.qby (Accountant changes files)

Once the files are located, make a note of their position and proceed to the solution. You must speak with an IT expert if the file isn’t recognised.


1 Answer: (For Multi-User Mode) Check for Network Connection

  • CMD is entered by pressing Windows + R on your keyboard.
  • After typing ipconfig/all, click OK.
  • Enter the server names and then make a note of them.
  • Press the Enter key after typing Ping and the name of your server.
  • If you experience any packet loss, it means that there are problems with your network connection, and you must utilise QuickBooks File Doctor to fix them.


2 Answer: Open the company file or an accountants copy

  • Choose Open or restore company from the File menu.
  • To open a company file, choose it and then click the Next button.
  • The Company file was hit.
  • then select the Open option.


3 Answer: Restore the backup file extension qbb

  • Additionally, you would need to select Open or restore company from the File menu.
  • After that, select the Next tab after clicking Restore a backup file.
  • Activate or revert company
  • Therefore, select Local backup.
  • Option for Local Backup 
  • Select the Company file, then click the Next tab.
  • Decide where you want to save the recovered file.

You may additionally learn: QuickBooks Error 6144 82

Note: Network access to a QuickBooks file

A: First, check the network connectivity.

  • You would have to locate the server system’s name in this procedure. The steps are as follows:
  • Press Win and R together.
  • Open the Run dialogue box after that.
  • The next step is to enter CMD and press Enter.
  • Ipconfig/all should be entered after typing it.

 Observe the Server names.

  • Tokenize the server screen capture
  • In the Next window, enter Ping and the server’s name.
  • On the Enter tab, click.
  • Each compartment will have a response visible.
  • If you experience any packet loss, there are probably problems with the network connection.

B: Finding the QuickBooks company file 

  • Search for the file type using the Windows capability.
  • Select the Windows Start tab, then in the search applications and files box, enter the firm file extension and the asterisk (*) symbol:
  • Working files are *.qbw, backup files are *.qbb, accountants copy files are *.qba, accountants transfer files are *.qby (Accountant changes files)
  • Right-click the file once you’ve located it and select the Open file location tab.
  • To fix the problem, open the file in the appropriate location.


4 Answer: From the workstation, ping the server where the company file is saved.

By using the Ping command on the workstation, you can ensure that the connection between the workstation and the server is active and stable and that another factor is not to blame for the QuickBooks company file not found problem.


  • Press Windows + R and enter CMD in the Run command box on your workstation PC.
  • Now enter the command “ipconfig /all” without the quotations.
  • Make a note of the host name and keep it close to hand.
  • Enter the [Host Name] that you wrote down in the previous step by typing Ping.
  • Press Enter to validate the reply and see if the server has received all of the packets sent.
  • You must speak with your IT administrator to have the network connectivity problems resolved if you think there has been a packet loss.


5 Answer: Determine the source of the problem with step.

Check to see if the problem is with the QuickBooks application or the company file as follows:


  • Windows users can search for and launch File Explorer from the Start menu.
  • Look through the QB folder for the QuickBooks.exe file.
  • When you double-click QB, hold down the Ctrl key and don’t let go until QB has opened.
  • Try once more to access your company file. If you can, the programme is the problem.
  • If you are unable to, though, then look at the list below.
  • See if an example file opens by attempting to open it in the same manner.
  • If so, there is a problem with the company file.

Note: This article is also available as a QuickBooks Payroll Error PS060

6Answer: Move the company file to a new location.

The QB error could be caused by a corrupt or damaged place in the corporate file. Please correct it as follows:


  • Open Windows Start and type “File Explorer” into the search box.
  • Find your company’s folder and file by searching. .qbw is typically the extension.
  • Copy the company file by selecting it using the right mouse button.
  • Anywhere on your desktop will do.
  • Right-click the copied company file now and select Rename. The name should be simple to remember, otherwise you can end it with test.
  • Launch QuickBooks and choose File > Open or restore a company from the menu.
  • Open the company file by selecting it from the Desktop.


If the duplicated corporate file opens without difficulty, the placement of the file is the problem. Follow these steps in this scenario:


  1. Use the copied corporate file as the primary document by relocating it to its original place.
  2. To make it clear that you should no longer utilise the original company file, rename it and add the word old.


7Answer: Disable the “Save after closing feature”

 If you’ve enabled QuickBooks to open the most recently used files and numerous windows open automatically when you launch it, the programme will stall. Avoid it by doing the following:


  • Activate QB Desktop.
  • Select your business file from the list in the No Company Open Window. Don’t let go of ALT until the file has opened. Press ALT > Open.
  • Visit the File menu after you have opened the company file.
  • Choosing Preferences.
  • Decide on the Desktop View tab.
  • Select Don’t Save the Desktop and then click OK.
  • Reopen QB and your company file after closing them.

It’s fine if everything opens without a hitch. If not, go on to the following step:


8 Answer: Rename the TLG and ND files.

Create new TLG and ND files to enable QuickBooks to function as follows:


  • Find File Explorer in the Windows Start menu and launch it.
  • Open the folder containing your company file next.
  • Look for the company file that has the.tlg and.nd extensions appended. Like companyfilename.qbw.tlg and companyfilename.qbw.nd, for example.
  • Right-click them, choose Rename, and then give both files a.old extension.
  • New versions of these files will be produced by QuickBooks automatically.

If the problem persists, try renaming just your.TLG file. Change the file names for the firm and TLG to something with just three letters. Keep the original extension in place. Open QuickBooks at this time to see if the mistake still occurs.


9 Answer: Check the file properties

  • Open File Explorer by selecting it from the Start menu.
  • Look for your company’s.qbw extension files and folders.
  • Select Properties from the list of options by performing a right-click on the company file.
  • Uncheck the boxes next to Compress and Encrypt by selecting Advanced.
  • Hit OK and see whether the “can’t find QuickBooks company file” issue gets erased.


10th Answer: Fix the Damage

The issue is frequently with your machine. So, you can validate your suspicion by taking your corporate file to another computer and checking to see if it opens there. If the problem is with your first PC, take the following actions:


  • From the Tool Hub, launch the QB Install Diagnostic Tool.
  • Fixing the installation files is necessary.
  • Install QB Desktop completely.


Wrapping up

That is all you need to know to solve the QuickBooks company file missing or can’t be found issue. However, feel free to contact us right away at +1 855.738.0359 if you have any questions or concerns why the QuickBooks company file not found. 365 days a year, our 24/7 QuickBooks error support agents can assist you!


For access to the tool and instructions on how to use it, explore this article on QuickBooks Error 6069.